Monitor Retrieval Service
Only$199
Best-in-class packaging shipped to your employee, with a prepaid self-stick return label, instructions, and tape.
Communication with your employee on your behalf, along with communication with you along the way.
Tracking numbers for end-to-end tracking of your kit, from initial ship date to final return to your destination address.
Monitor
8″ x 38″ x 19″ (Box Dimensions)
compartment for stand & cables
Please Be Aware: Stand must be able to detach from back of monitor
Simple as 1, 2, 3
- Select Retrieval Option
- We'll ship the retrieval box
- You'll get your devices back
Frequently Asked Questions
Our monitor return box fits most 23-27″ monitors with the stand and cables. The monitor stand must be able to separate from the monitor and separate into two parts (arm and base) in order to fit into our box. The following devices do not fit in our box: Apple monitors, LG UltraFine Displays, all-in-one PCs, and iMacs.
We ship the retrieval kits within 1 business day of receiving your order. It will then typically take 1-7 days for the kit to arrive at your employee’s address, and an additional 1-7 days for the equipment return to arrive at your designated company address once your employee ships it. (Note: transit times may be a bit slower or faster depending on carrier shipping volumes and distance). While we cannot guarantee how long your employee will take to ship their equipment, but our service is designed to help your employee return equipment as quickly and safely as possible.
Our device return service is thoughtfully designed to help your employee and you return company issued equipment safely and easily. We will provide every effort to make sure your employee sends back their equipment by conducting friendly reminders, and we’ll attempt to communicate with them by phone and email. If we’re unable to receive any communication from your employee after 5 phone call and 5 email attempts, we’ll let you know. Because we provide our full service when we fulfill your order, we are unable to issue refunds for our services in the event that your employee doesn’t return their device.
We currently ship to all US addresses within the lower 48 US states, excluding PO boxes and US territories. Though expanding our support to more states and Canada is on our roadmap.
Yes! our boxes are 100% recyclable. You can recycle the cardboard box with the rest of your paper recycling. The polypropylene padding insert can be easily removed and recycled, as well.
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