Pricing Plans
Our commitment to simplicity extends to our pricing model: clear, transparent, and straightforward.
Free Account
Only pay per retrieval as you need them
Quick 3 Step Retrievals
Retrieval History
Tracking Statuses
Shipping Insurance (optional)
Volume Discounts
Unlimited Account Users
$79 / Monthly
Everything in our Foundation Plan +
API Access
Assignment History
Enhanced Retrievals
Unlimited Employees
Device Lifecycle Management
No Credit Card Required.
$499 / Monthly
Billed annually. Discounts offered with multi-year agreements.
Everything in our Essentials Plan +
Inventory Management
Equipment Storage (IT Closet)
Device Condition Reports
Zero-Touch Deployments
Use your existing MDM
Free Account
Only pay per retrieval as you need them
Quick 3 Step Retrievals
Retrieval History
Tracking Statuses
Shipping Insurance (optional)
Volume Discounts
Unlimited Account Users
$79 / Monthly
Everything in our Foundation Plan +
API Access
Assignment History
Enhanced Retrievals
Unlimited Employees
Device Lifecycle Management
No Credit Card Required.
$499 / Monthly
Billed annually. Discounts offered with multi-year agreements.
Everything in our Essentials Plan +
Inventory Management
Equipment Storage (IT Closet)
Device Condition Reports
Zero-Touch Deployments
Use your existing MDM
Interested in learning more? Schedule a call with our Sales Team at your convenience.
We look forward to discussing your needs and how we can assist you.
Looking for retrieval options for your company issued devices?
At Device Rescue, we’re known for our retrieval services for your laptops, monitors and more!
Choosing the Right Plan for your needs
Browse plan details and pricing. New accounts enjoy a $10 credit on the first subscription payment or retrieval.
features
Foundation
Essentials
Ultimate
Quick 3 Step Retrievals
Retrieval History
Tracking Statuses
Shipping Insurance (optional)
Volume Discounts On Retrievals
Unlimited Account Users
API Access
Add Unlimited Employees For Device Assignments and History
Add All Your Company-Issued Devices and assign to employees
Manage Device Notes and procurement information
Device Lifecyle Management
Enhanced Retrievals and History
Inventory Management & Equipment Storage
Condition Reports
Zero-Touch Deployments
Mobile Device Management (MDM)
frequently asked questions
Yes, all shipping costs are included in our Retrieval Services. We offer a flat-rate pricing model, which covers the cost of shipping the package to your employee and includes a prepaid return label for the specified destination address. This ensures a seamless and cost-effective solution for your company-issued equipment retrieval needs.
We ship the retrieval kits within 1 business day of receiving your order. It will then typically take 1-7 days for the kit to arrive at your employee’s address, and an additional 1-7 days for the equipment return to arrive at your designated company address once your employee ships it. (Note: transit times may be a bit slower or faster depending on carrier shipping volumes and distance).
No, an account is not required to utilize our Retrieval Services. You have the option to use these services as a guest. However, we recommend creating an account for added benefits. With an account, you gain access to tracking visibility and a comprehensive history of all your retrievals, offering a more streamlined and informed experience.
A User is defined as an individual who will be able to login to your company account with us and can submit Retrieval Orders, manage billing, and view all history. An employee is defined as an employee record within our platform to assign devices to and have complete history of assignments to devices.
Our device retrieval service is thoughtfully designed to help your employee and you return company-issued devices safely and easily. We will provide every effort to make sure your employee sends back their device by conducting friendly reminders, and we’ll attempt to communicate with them by phone and email. If we’re unable to receive any communication from your employee after 5 phone call and 5 email attempts, we’ll let you know. Because we provide our full service when we fulfill your order, we are unable to issue refunds for our services in the event that your employee doesn’t return their device.