How It Works
Retrievals This Month

How It Works

Simple Retrieval Process, In Under a Minute

With our retrieval kits, you can rest assured that your company equipment will be protected and securely transported. Each kit comes with a padded box to safeguard your devices during transit.
carbon neutral icon All Retrievals Are 100% Carbon Neutral.
3 users
4.5/5
4.9/5
856K Customer
laptop retrieval on the way push notification
woman holding box and clipboard
Trusted By 500+ Companies
Zendesk
US Bank
Credit Suite
Novo
zoom
Reply.io
Retrieval Services

explore our services

Your Device Is On The Way
postal worker

We handle deviceretrievals

Streamline your company’s equipment return process with Device Rescue. Our easy-to-use self-stick labels and included tape make returns hassle-free for your employees.
Arrow
Free Online Account To Manage Retrievals
Arrow
Protect your devices with Optional Insurance
Arrow
Quick 3 Step Retrievals
Arrow
Tracking Status

Get to know all about us and our services

Bell Icon
Want more Information?
We’re happy to send some!

We will never rent, sell, or spam your email address!

calendar clock
Get Devices Back As Soon As 4 Business Days
In some cases, we’ve seen retrievals take a total of 4 business days from start to finish with our retrieval kits.
shipping usa
We Ship Within the United States
We ship in the USA within the lower 48 US States, excluding PO Boxes and US territories.
shipping recycle
Boxes are fully recyclable
Our boxes, including the polypropylene padding may be recycled or reused.

Our Retrievals Include

We make returning company issued equipment hassle-free to your employee by providing a self-stick label addressed to your chosen return location. We even include tape!
Number1
Sturdy, Padded Boxes

Our boxes are user-friendly and come with straightforward packing guidelines. Ensure the safe and prompt return of your devices.

Number2
Employee Communication

Should there be any delays in the retrieval process from their end, we’ll handle the gentle nudges, subsequent calls, and keep you in the loop.

Number3
Visibility & Tracking

Use your online account to access tracking numbers, shipping status, and retrieval details. We keep you posted throughout the process and provide any updates as they come.

Number4
Prepaid Return Label

All retrieval kits come with self-stick return label (no printer needed), and easy to follow instructions.

device rescue app mock up
AS SEEN ON
AND OVER 400 NEWS SITES
STEP 1

Choose Your Retrieval Box

01
Pick a retrieval box for the device you want back. We send it with a pre-paid label and tape to the employee’s address.
STEP 2

Provide Information

02
Submit the employee’s and the return address details. This ensures the box goes to the right person and place.
STEP 3

Get Your Devices Back

03
The employee sends the device back in the box with the label. It arrives at the specified return address.